The EPRC has a broad range of partners, from federally qualified health centers and United Way 2-1-1 Call Centers to other universities and public health agencies across the country. Almost all of our research is conducted through a participatory process with strong community engagement and we practice community-based participatory research with our partners in south Georgia. Although much of our work is focused in south Georgia, the EPRC also partners with organizations in metro Atlanta and around the state as well as across the U.S. and globally.
2-1-1 is a nationally designated 3-digit telephone exchange, similar to 9-1-1 for emergencies or 4-1-1 for directory assistance, that links callers to community-based health and social services. 2-1-1 systems have the potential to reach millions of people nationally through active systems in every state. Callers to 2-1-1s are often poor and disproportionately. The majority of 2-1-1 callers are seeking help to meet basic needs such as assistance with rent, electricity, heat and food. Call centers are staffed by trained and nationally certified Information Specialists and operate in all major languages found locally.
United Way of Greater Atlanta 2-1-1 has been an essential partner on our signature intervention research projects, Smoke-Free Homes and Healthy Homes/Healthy Families. Key leadership and staff have participated on our Steering and Advisory Committees, being heavily engaged in all phases of our research. New 2-1-1 partners collaborating on the CDC funded core research project include United Way of Chattahoochee Valley, United Way of Central Georgia, and United Way of Southwest Georgia.