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Crisis Communication - New and Emerging Systems
Dan Rutz, MPH, Special Assistant for Communications for the National
Center for Infectious Diseases at CDC, describes how crisis communication
strategies operate within the broader crisis communication plan. This
presentation is an overview of crisis and emergency risk communication
efforts at the CDC and notable efforts elsewhere, including the email
based Health Alert Network and EpiX; phone/teleconferencing; communication
with media; emergency TV/radio broadcast system, etc. Drawing from
lessons learned from the anthrax crisis, as well as best practices
from the fields of both risk and crisis communication, the Centers
for Disease Control and Prevention (CDC) has moved forward in meeting
the needs of both partners and stakeholders in preparing for, responding
to and recovering from the threat of bioterrorism and emergent diseases.
(Lecture given on November 25, 2003)
Audience: General Public Health
Time 57 minutes
Format(s): CD-ROM, Webcast,
Podcast
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